Made in USA Flag All board products Proudly made in USA!

Manufacturer of computer controlled relay, I/O and custom boards for commercial and industrial applications.

Please Note: Pencom will be closed from September 12th thru September 23 - we will re-open on September 26

** Please note supply chain shortage update 09-07-2022 -  a limited supply of the backordered parts will be arriving around September 28th for the USB boards - more parts are on order:   We have many backordered boards that will be produced first - notifications will go out to customers to verify the orders are still valid.

There will be production delays due the volume of the backorders

Due to the supply chain shortages we have been having a difficult time obtaining parts to produce our products.  Some of our parts have been on order for 12 months  Some parts are being received for certain products and we will do our best to fulfill what we can.

In addition we have been experiencing problems with our email system and many emails were never received on the following accounts our sales@pencomdesign.com and orders@pencomdesign.com, this has been happening for some time and we were unaware since it is happening sporadically. 

We have created two new accounts to use until we can determine the problems we are having with our system sales2@pencomdesign.com and orders2@pencomdesign.com please use these emails to contact us.

Other email address have been the same problems and we will work to correct these too.

International Sales

Products shipped outside of the United States or Canada may be different from the domestic products shown on this website.  Primarily the power requirements for the AC adapters, which are different outside of the US and RoHs requirements for EU member countries.  However there may be other differences depending on the product.

Shipping costs for International sales and payment methods are different from domestic sales and include payment and paperwork fees not added to domestic sales, therefore all International sales must be quoted through the sales department.

International Ordering

Contact our Sales department by email or fill out the quote request form at the bottom of the page.  Reference the domestic part numbers for your RFQ, however the products shipped outside of the US and Canada may have a different number which will be listed on the quote.

Shipments

Shipments outside of the United States or Canada are shipped by FedEx International Economy or International Priority.  Rates will be listed on the quote.  Other freight services (DHL, UPS, USPS are not currently available). 

Payments

Payments can be made using wire transfer ($35.00 fee), or Western Union Money Transfer (no additional fee).  Credit Cards are normally NOT accepted outside of the U.S. & Canada, however business credit cards from major corporations may be accepted if approved by our accounting department.  A $3.00 International paperwork fee is added to each shipment to cover the additional paperwork costs. 

Duties, Taxes, Vat

All duties, taxes, VAT, etc. are paid by the customer.

Products

In no event shall Pencom Design, Inc. be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (Including, but not limited to, procurement of substitute goods or services, loss of use or profits, or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise)

DO NOT USE products sold by Pencom Design, Inc. as critical components in life support devices or medical systems, or any applications that could cause injury, hazardous or dangerous situations, or any consequential damages resulting from the use of our products.

Sales

By placing an order, the buyer signifies agreement to all the Terms of this Sales agreement in full.